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What happens if my package gets lost or arrives damaged?

At Sporcks, we want you to receive your order in perfect condition and on time. If your package has been lost during shipping or has arrived damaged, the first thing you should do is contact us as soon as possible. You can email us at [email protected]

How can I track my order?

Once you complete your purchase, you will receive a confirmation email with all the details of your order. As soon as we prepare it and it leaves our warehouse, we will send you another email with your tracking number and a direct link so you can see

How can I make a return?

How can I make a return?. We know that sometimes a product may not be exactly what you expected — and that’s okay. At Sporcks, you can easily return your order in a simple, quick, and hassle-free way. You have 30 calendar days from the date you recei

Do you ship internationally?

Yes! At Sporcks, we ship not only within Spain but also across Europe and many countries worldwide. We want you to enjoy our high-performance socks no matter where you are. Free shipping on orders over €40. For orders below this amount, the cost is €

What payment methods are available?

At Sporcks, we want shopping to be easy and secure, which is why we offer several payment options so you can choose the one that suits you best:. Credit and debit cards: We accept Visa, Mastercard, American Express, and other major cards. Payments ar

Can I cancel or modify my order?

We understand that sometimes you need to make changes, so here’s how it works:. Change the shipping address: You can modify your shipping address from the order tracking page, as long as the order is not yet being prepared. After shipment preparation

What can I do if I haven’t received my order?

We know how exciting it is to wait for your Sporcks socks, and we want the experience to be perfect. If, for any reason, you haven’t received your order within the estimated time frame, follow these steps so we can help you as quickly as possible:. C

What happens if I don’t receive the correct order?

We want you to receive exactly what you ordered. But if, for any reason, you receive a product that is different from the one you selected, here’s what you need to do:. 1. Contact us as soon as possibleSend us an email at [[email protected]] exp

Do you ship to the Canary Islands?

Yes, we ship to the Canary Islands without any issues and with no extra shipping cost. We want you to enjoy our high-performance socks no matter where you live in Spain. Important:To make customs clearance easier, it’s essential that you send us an e

Are there extra charges for shipments outside Europe?

Yes, for shipments outside Europe it’s important to keep the following in mind:. Possible additional charges: In some countries, customs duties, import taxes, or tariffs may apply upon receiving the package. These charges are set by local authorities

Can I exchange or return a used product?

To ensure maximum quality, hygiene, and safety, we do not accept exchanges or returns of products that have been used. Our high-performance socks are designed to deliver the best comfort and performance, which is why returned products must be in perf