Can I cancel or modify my order?Updated 25 days ago
Can I cancel or modify my order?
We understand that sometimes you need to make changes, so here’s how it works:
Change the shipping address: You can modify your shipping address from the order tracking page, as long as the order is not yet being prepared.
After shipment preparation: If you notice an error in the address once the order is already being prepared, please contact us as soon as possible and we will do everything we can to help.
Edit or cancel the order: We work to ship orders as quickly as possible, so it is not possible to edit or cancel an order once it is being prepared.
If there is an error in your order: Contact us and we will do our best to assist you.
If you have any questions or need assistance, don’t hesitate to reach out to us.