Can I exchange or return a used product?Updated 25 days ago

Can I exchange or return a used product?

To ensure maximum quality, hygiene, and safety, we do not accept exchanges or returns of products that have been used. Our high-performance socks are designed to deliver the best comfort and performance, which is why returned products must be in perfect condition.

What does “used product” mean?
A used product is one that has been worn, washed, or shows any sign of wear. To qualify for a return or exchange, the product must be in the same condition as when you received it: unworn, clean, with all tags attached, and in its original packaging.

What if the product is defective or damaged?
If you receive an item with a manufacturing defect or damage during shipping, please contact us immediately. In these cases, we will assess the situation and offer you an exchange or a full refund without any issues.

Our goal is for you to be completely satisfied with your purchase. That’s why we make sure every return is fair to everyone while maintaining Sporcks’ quality standards.

If you have any questions, just write to us — we’ll be happy to help with whatever you need.